Terms and Conditions

1. Introduction

These Terms and Conditions govern your participation in road trips organized by our agency. By booking or participating in any

of our trips, you accept the following terms.

2. Reservations and Payments

2.1. Reservations: A reservation is considered valid only after full payment, in accordance with the agency’s policy.

2.2. Payment: Full payment for the trip must be made before departure.

2.3. Cancellation by the Customer: A refund of the deposit is granted only for cancellations made at least 7 days before the

departure date.

2.4. Trip Duration: The excursion cannot be shorter than 4 hours and longer than 8

3. Changes and Cancellations by the Agency

3.1. Passenger transport is carried out using the agency’s own vehicles and, in case of unavailability due to workload, with rented

vehicles of the same category.

3.2. The agency reserves the right to modify trip itineraries due to force majeure (e.g., weather conditions, strikes, etc.).

3.3. In case of trip cancellation by the agency, a refund or the option to participate in a future trip will be provided.

4. Customer Obligations

4.1. Customers are required to be at the departure point at least 5 minutes before the scheduled time.

4.2. Customers are responsible for their personal safety and must follow the instructions of the trip escort.

4.3. Any damage caused to the vehicle by a customer will be charged solely to them.

5. Safety and Insurance Coverage

Our agency provides liability insurance for transportation. However, customers are advised to have private travel insurance for

additional coverage.

6. Data Privacy

The agency collects and processes personal data solely for booking purposes, in compliance with data protection regulations.

7. Complaints

Any complaints regarding our services must be submitted in writing within 5 days after the trip’s completion.

8. Legal Framework

These terms are governed by Greek law, and any disputes will be resolved in the competent courts.

Contact:

For any clarifications or information, please contact us at [enjoytravelcrete@gmail.com].

By confirming your booking, you unreservedly accept these Terms and Conditions.